Stories, Ideas, Tips & Tricks to Help You Elevate Your Hospitality

As we mark four years since the start of the COVID-19 pandemic, the world is traveling again. Along with more people taking trains, planes, and automobiles for business and leisure, demand for an enhanced customer experience is higher than ever—from the moment someone picks up their phone to book a...

When you're aiming to give your Airbnb guests an unforgettable experience, it's all about going beyond the essentials to keep those renters smiling. Want to leave a lasting impression and score rave reviews? Well, here's a neat trick – stock up on top-notch travel-size goodies that'll make their stay super...

Introducing the Shine Bright program by United Way of the Midlands - a beacon of hope for greater Omaha Kindergarten, Middle, and High School students who need essential hygiene items. The program started in 2021 as a response to the pandemic, which left many families struggling to make ends meet....

Is Your Property Stocked? The Ultimate Carry-On Checklist: Must-Have Travel Products for Stress-Free Flights As a hotel manager, it's your job to make sure your guests have a comfy and stress-free travel experience. But let's face it, packing for a trip can be more stressful than a root canal. So, why...

Companies realize the importance of giving back to their local communities. Not only does it help establish a positive culture for the company, but it also promotes goodwill and strengthens ties with the community. For Brothers Electric, the opportunity to give back to others in need came in the form...

Every day in your hotel there are up to 25,000 moments of need. Moments where your guests are searching frantically for the charger they were sure they packed. Or, the weather didn’t quite cooperate, and they’re stuck without a raincoat. But there are also moments to anticipate the guest’s needs,...