Stories, Ideas, Tips & Tricks to Help You Elevate Your Hospitality | Hospitality

It’s a challenging time in the hospitality industry. Businesses that achieve the most success will actively seek multiple ways, no matter how small or detail-oriented, to elevate the hospitality their guests experience. However, achieving and maintaining elevated hospitality takes effort and focus by every member of the team. It would be helpful for hospitality businesses to optimize the time spent on operations...

2020 was the year everything changed for most service industries, including the hotel industry. Technology can help make guests feel safer and more comfortable as well as helping to manage operational risk. On the other hand, it’s important not to lose the human touch that adds meaning to hotel stays....

The hotel industry was the first impacted by the COVID-19 pandemic and will likely be one of the last to recover. According to the American Hotel & Lodging Association’s November survey, 63% of hotels have less than half of their pre-crisis staff working full time, and 77% expect to lay off more workers by June 2021.  Throughout 2020, the hotel...

As the world moves toward an expectation of being connected around the clock, reliable power charging facilities have become a requirement at hotels. Recent surveys indicate that two-thirds of all guests consider charging their devices when staying overnight at a hotel to be of primary concern. As you consider how to keep...

With ever-growing pollution and threats to our natural environment from climate change, the need for sustainable business practices has never been greater. People are becoming increasingly eco-conscious and choosing to stay at greener hotels. In fact, according to a survey conducted by TripAdvisor, 62% of respondents consider the environment when choosing...