Shipping Information

Most regular orders will be processed and shipped within one or two business days. Special shipping and delivery requests need to be noted at time of ordering. Although we stock all products in our catalog, from time-to-time products may be out of stock, or certain orders may require special processing and handling. Please contact us with any questions.

Generally speaking, orders are shipped within one to two business days. Ground shipping transit times for orders shipped in the US, vary from one to four business days. Please check the ground service map for the approximate scheduled delivery time of your order within the continental U.S. and Puerto Rico.

All orders to the continental U.S., Puerto Rico, and Canada are shipped via FedEx. Orders to Alaska, Guam, Hawaii, the Virgin Islands are shipped via U.S.P.S. Priority Mail. Orders shipped to PO Boxes are shipped via U.S. Mail or FedEx SmartPost. You may also request to have your order shipped via Overnight, Second Day Air, or 3-Day Select. Rates for those options are displayed during the checkout process for orders placed online. Please note that products noted as “Ground Only” cannot ship via U.S.P.S., Overnight, Second Day Air, or 3-Day Select.

Yes - but please note, when shipping to a Canadian address buyer is responsible for all import documentation, duties and fees and must ensure they are following all Canadian import laws. Any shipments that are denied at the border and returned will be subject to all shipping cost and a 15% restocking fee.

Some items sold by Weiner’s are designated by the U.S. Department of Transportation as hazardous materials that present a low risk of hazard during transportation due to their contents being flammable or under pressure. Some examples include hairspray, perfume/cologne, hand sanitizers, nail polish remover, aerosol shaving cream, and other aerosol products. These items can be identified by the “Ground Only” designation on our website.

If you provide us with your e-mail address and request to receive tracking information, you will be immediately be notified after your order has been processed with all tracking information and instructions.

Yes, please provide us with your account number at the time you place your order. For customers that place orders online, you will still see the estimated shipping charges, however those charges are removed from your final invoice. You may also request to have your FedEx or UPS Account Number added to your account for future orders. 

Yes. You can set up drop shipping options or have multiple shipping addresses for your account. You must still meet our minimum order policy.

Generally speaking, orders over 150lbs will see a cost savings shipping via freight, versus ground. To ship your order via freight, during checkout select "Ground" and note in the comments section that you would prefer to have your order shipped via freight.

Most manufacturers make packaging and or formula changes to their products for different reasons. Sometimes, a new look could be related to a short-term campaign and the product might go back to the old format afterwards. In terms of fragrances, colors or design the changes might be driven by consumer trends.

All orders received are processed in the order they were received. Although the product was in stock at the time that your order was placed, because of an unanticipated higher demand, it was no longer available at the time your order was processed.