Elevating Hospitality
There are 25,000 moments of need that happen in your hotel every year and even more adventures start from your facility. Let us help prepare your staff to turn those opportunities into 5 star reviews and elevate hospitality.
Meet Sylvia
Sylvia is immunocompromised. Traveling is frightening for Sylvia in today’s climate. Sylvia asks a question about cleaning protocol at check-in. You answer her questions and provide a complimentary, unsolicited kit of COVID safety products. Sylvia leaves you a 5-star review for showing such care and compassion.
Meet Gloria
Gloria forgot her cell phone charger. You went through the hundreds of forgotten charges but no iPhone chargers. Fortunately, you carry a variety of chargers in the gift shop and were able to keep her connected.
Meet Dmitri
Dmitri is having trouble sleeping because Gus in the room next door snores like a freight train. Dmitri calls you to complain. You take ear plugs to Dmitri’s room. Dmitri appreciates you going the extra mile so he can get a good night’s sleep.
Meet Julio
Julio is part of the work crew that has been staying with you for a few weeks. Julio hobbles through the door at the end of the day. You notice that Julio isn’t moving easily. You offer Julio some ibuprofen and an ice pack. Julio tells the crew and now everyone wants to stay at your property.
Meet Clark
Clark loves to go on adventures. He is excited about taking the family on a hike today. Clark’s kids, Audrey and Russ, are not so excited. It starts raining. The kids think they are spared the hike. You surprise Clark with complementary umbrellas. Clark loves you, the kids, not so much.
Travel Essentials Delivered to You! Get Started!
With our simple, online ordering process, you will quickly receive the travel essentials your guests desire. Elevate your hospitality and see if you qualify for $200 in free product!
Our Partnerships
Weiner's has worked with many properties across the US and beyond. We understand each properties has unique needs and we can help tailor a solution for you.
Tailored Recommendations for Your Property to Meet the Needs of Every Traveler
Looking for ways to wow your guests?
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A simple thank-you can go a long way to make office employees feel valued. So can small gifts or amenities at work — and they don’t have to cost a fortune. A Gallup workplace report notes that the best managers are those who promote a recognition-rich environment, the foundation of...
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